1. Privacy Policy

“Restore Movement Coach” “we” are committed to ensuring that your

personal data and privacy is protected. This Privacy Policy has been created so that you can be clear on what we use your information for.  This will be only in accordance with the data privacy laws (such as the General Data Protection Regulation in the UK and EU countries, from 25 May 2018).

 

This Privacy Policy page is in relation to “Restore Movement Coach”, "we",

"us" or "our", we do this to make this easier to read and understand.

We will refer to the people who visit our website or who use our products and

services as "you" or "your", again this is to make this page clear and

easier to read and understand.

 

Please read carefully.  It is your responsibility to ensure that it is safe for you

to access the following "products/services"   By purchasing the "products/ service"programme/class/workshop/course/membership (herein referred to as “product/service”).  please read carefully and sign if you agree to follow terms & conditions.

 

General information

Your rights

You have the following rights, in addition to any stated below:

1. The right to ask what personal data we hold about you at any time;

2. The right to ask us to update and correct any out-of-date or incorrect

personal data that we hold about you;

3. The right to ask us to delete any personal data that we hold about you

that isn’t required to be held by other laws;

4. The right to opt out of any marketing communications that

we may send you.  If you wish to contact us regarding this, please see the section below, called “How to contact us”.

 

Policy amendments

We may revise this "Privacy Policy" from time to time, by updating this page.

We will issue out a notification or other form of communication should

this policy fundamentally change, though no changes which would

impede or contravene any laws would be made.  In addition to any communications sent, you can also periodically check this page.

 

How to contact us

For further information on how your information is used, how we maintain

the security of your information and your rights to access information we hold on you, please contact us:  

email: wendyarthan@restoremovementcoach.com

If you want us to take any steps with regards to your rights or If you want personal data deleted, please email us, so we can track the request.

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Information about this website www.restoremovementcoach.com

Personal data submitted on this website will only be used for the purposes specified in this privacy policy. We may use your personal information to:

• a) Send information (other than marketing communications) to you

which we think may be of interest to you by post, by email, text, whats app or messenger but only if you consent to this.

• b) Send to you marketing communications relating to our business

which we think may be of interest to you by post, text, whats app or messenger but only if you consent to this.

• c) Provide other companies with statistical information about our users

– but this information will not be used to identify any individual user.

While every effort has been made to ensure that a safe and secure email

submission process exists, however we do advise those people who use

such email forms that they do so at their own risk.

 

More About Privacy

We, are committed to protecting your privacy and security. We will only use

the information we collect about you with your consent to process your

order and to tell you about our "product/service".  We will never wilfully disclose personal information about you to any third party other than to process your order without first receiving your permission or unless we are under a legal obligation to do so.

 

Why We Need To Collect Information From You

When you use our "products/services", we need to know your name, email

address, telephone details. This allows us to process and fulfil your order.

We may also use the information we collect about you to notify you from time to time about important new features and changes to (“products/services”)

or special offers we think you’ll find of interest. If you have asked not to be contacted, we will not contact you to notify you of these "services/products" or for any other reason unless it is connected with your purchase.

 

Who Else Will We Tell About You

We will not pass on your personal details to any third party, including

site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners, but these statistics will not contain any information about you from which you could be identified.

 

Your Consent

By registering and using our "products/services" you consent to

the collection and use of the information you provide solely for the

purposes of processing and fulfilling your purchase.

 

In Summary

We are committed to protecting your privacy. We use the information we

collect on the site only for the purposes for which you have consented.

We won’t pass on your personal information to others without your

permission. You can always enquire about or check the information that

you have given us by contacting us (see below).

 

Feedback, Comments and Suggestions

Wendy Arthan, “Restore Movement Coach”, welcomes your questions and

comments about privacy, as well as any other aspect of our "products/services".  Please use the following link to get in touch with us

Contact us by email: 

wendyarthan@restoremovementcoach.com

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2. Cookies

We use cookies to ensure that we give you the best experience on our

website.  Cookies are tiny files which are stored on your device (computer,

smartphone, tablet). This information might be about you, your preferences

or your device and is mostly used to make the site work as you expect it to. The information stored in one of our cookies does not directly identify

you, but it can give you a more personalised web experience.

 

How do we use cookies?:

• When you use and access the "product/service",  we may place a

number of cookies files in your web browser. We use cookies for the

following purposes:

• To enable certain functions of the "product/service" to provide analytics

• We use both session and persistent cookies on the "product/services"

and we use different types of cookies to run the "products/services":

• Essential cookies. We may use essential cookies to authenticate

users and prevent fraudulent use of user accounts.

• Analytics cookies. We may use analytics cookies to track information

how the "product/service"  is used so that we can make improvements.

• We may also use analytics cookies to test new advertisements, pages,

features or new functionality of the "product/service" to see how our users react to them.

Enabling these cookies is not strictly necessary for the website to work

but it will provide you with a better browsing experience. You can delete

or block these cookies, but if you do that, some features of this site may

not work as intended.

We may use cookies to show you relevant advertising off the site. We use cookies to determine whether we've shown an advertisement and how it performed, or provide us with information about how you interact with advertisements.

Cookies help us learn when you access our site from other websites,

applications, or devices such as your work computer or your mobile device. You can control and/or delete cookies as you wish - for details, see allaboutcookies.org.

 

If you don’t want cookies placed on your computer or device, then there

are a number of ways you can carry out this action; by setting your browser either to reject all cookies; to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.

Many of the web browsers (for example Safari, Chrome, Firefox, Internet

Explorer, Edge…) will allow you to delete selected / all cookies currently

installed on your device. For information on how to do this, please

consult your browser help file. However, please note that if you do delete

all your cookies, some features of our "products/services", such as remembering your login details, will not work and your experience on our website, "products/services" may be affected.

 

What are your choices regarding cookies ?

Useful addresses

If you’d like to delete cookies or instruct your web browser to delete or refuse

cookies, please visit the help pages of your web browser.  For the Chrome

web browser, please visit this page from Google: https://support.google.com/

accounts/answer/32050  For the Internet Explorer web browser, please visit this page from Microsoft:http://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla:

https://support.mozilla.org/en-US/kb/delete-cookies-remove-infowebsites-stored For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US

For any other web browser, please visit your web browser’s official web

pages. Where can you find more information about cookies ?

You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/ Network Advertising

Initiative: http://www.networkadvertising.org/

 

Social media

We have built into this website social media sharing buttons

which, when used, will help share web content from this site directly

to the social media platform in question. We advise that before using

such sharing buttons that you do so at your own discretion. 

Note that the social media platform you share the restoremovementcoach.com content with may track and save your

request to share a web page respectively through your social media

platform account.  Communication, engagement and actions taken

through external social media platforms that we participate on are

custom to the terms and conditions as well as the privacy policies

held with each social media platform respectively.

 

3. Products and Services

We agree to provide, The "product/service" identified in the consultation,

workshop or the Restore Movement Coach Website. You agree to abide

by all policies and procedures as outlined in this agreement condition of

their participation in the "product/service"

 

4. Disclaimer/Waiver

It is your responsibility to ensure that it is safe for you to access our

"products/services".  Please read carefully and indicate that you agree

or disagree.

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We are not a medical organisation and the information, reports, exercises

generated by us should not be interpreted as a substitute for a medical

consultation.  Nothing in the "products"/services" should be construed as medical advice or diagnosis.and are mean’t for educational purposes only.

 

It is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents, "products/services" are suitable for you.  It is not our responsibility to do so. You are urged and advised to seek advice from your doctor before beginning any new exercise/movement programme/Membership, complementary therapy("Product/services")

 

Please consult your GP

(1) If you’re in any way concerned about your health, (2) before commencing any new exercise or wellness regime,(3) you are very overweight, (4) If you have any medical condition that could be made worse by exercising, (dieting) for nutrition programme, (5) if you believe you have an eating disorder, (6) if you are pregnant or planning a pregnancy. If under 18 must be accompanied by an adult. Please ask for details if you are unsure about your particular "product/service".

 

Our intention is to ensure that all information contained in the "product/services' (and provided by "us" to "you" as part of any "product/service") is correct, but we do not accept any liability for any

error or omission and exclude all liability for any action you may take or

loss or injury you may suffer (direct or indirect including loss of pay, opportunity or time, pain and suffering any indirect, consequential or

special loss, however arising) as a result of relying on any information

in this "product/service" or provided through any "product/service"

supplied by "us" to "you".  "You" understand that a relationship

does not exist between the parties after the conclusion of this "product/service".   If the parties continue their relationship, a separate agreement will be entered into.

 

I look forward to you joining our “product/services” and support you to

achieve your movement, exercise, health and wellbeing goals.

Please contact "us" if you have any questions.

 

5. Your Responsibility

Our "products/services" are developed for strictly educational purposes..

You accept and agree that You are 100% responsible for the progress and results from the "products and services". We make no representations, warranties or guarantees verbally or in writing. You understand that

because of the nature of the "products/services" and extent, the results experienced by each client may significantly vary.  You acknowledge

that as with any health, fitness & wellbeing endeavour, there is no guarantee that you will reach "your" goals as a result of participation in the “product/services" We assume no responsibility for errors or omissions

that may appear in any programme materials.

 

By indicating and accessing  this product "you" hereby agree "you" have

read and understood the Participant Agreement and that "you" understand that it is "your" responsibility to ensure "you" are safe to participate.

1. By accessing our "products/services" you agree to the terms and

conditions set out below.

2. By accessing our "products/services", you are committing to abide by all policy's and procedures as out lined in this agreement and as a condition of participating in your chosen programme./membership (“product/service")

You are committing to attend & pay the full fee in respect of (“product/service”)you have been assigned to with “us” You must complete all parts of the application form. This includes your Personal Details, Physical Health Questionnaire.(All the above is your responsibility)

 

6. Membership Services Agreement

By accessing these “products/services”  "you" hereby agree that "you" have read and understood the Participant Agreement and that "you" understand that it is"your" responsibility to ensure  that "you" are safe to participate.

 

By accessing this “product/service” (membership) you irrevocably agree

that, if “we” approve your application and accept you on the "product/services" this participant Agreement (the “Agreement”) automatically becomes a binding contract between “you” and “us”, and applies to your participation in the “product/service”.  By accessing the “product/service”, you are acknowledging you have read, agree to and

accept all of the terms and conditions contained in this Agreement.

 

1.Scope Of Participation and Accessing the “Product/service”

1.1 All “products/service” purchased from the “us” must be preceded

by the applicant declaring any physical and/or medical limitations,

which may affect their ability to participate

1.2 You assumes responsibility of checking with your medical practitioner,

physiotherapist, or other health care professional for medical readiness prior

to participating.

1.3 We are dedicated to providing a “products/service” to “you” as much

as is possible within the chosen “service/product”.  Whilst every effort is

made to keep the “product/service” both safe and effective there is a risk

of injury or death with every physical activity.  "You" must acknowledge

that you are taking part of your own free will, and are aware of the risks

stated. You agree that neither "you", "your" heirs, assigns nor legal representatives will sue or make any other claims of any kind

whatsoever against “us” whether for personal injury, property damage/loss

or wrongful death, whether caused by negligence or otherwise.

1.4 We reserve the right to refuse access to any “product/service” if in our absolute discretion, we consider that the health of the individual concerned may be endangered.

1.5 You agree that the “product/service” is non-transferable and is only

for use by “you” who has signed up to the “product/service”.

1.6 We are committed to providing “you” with a positive experience. By

accessing the “product/service” you agree that the “we” may, at its sole discretion, terminate this "agreement", and limit, suspend, or terminate your participation in the “product/service” without refund or forgiveness of  monthly payments if you become aggressive, disruptive or difficult to work with.

 

2. Fees, Payment & Bookings

2.1 The fees for the Program/membership/service/“products” are detailed

when “product/service” is purchased. “You” are responsible for full payment of fees for the entire selected “product/service” duration, regardless of whether you actually attend or complete the selected “product/service”, and regardless of which payment option you have chosen. Failure to make the agreed payments will result in default of the agreement and your agreement may be forwarded to a third party to recoup the full amount due for the remainder of your “product”plus any costs incurred.

2.2 Monthly payments are based on a 46 week period so the coach is

entitled to 6 weeks off a year without finding cover or arranging additional classes.

2.3 All "products/services" are paid for in advance (either in full or by

monthly instalments). Time slots or places cannot be held until booked,

and bookings cannot be made until payment is received.

2.4 All payments must be made on a timely basis. If payments are not

made on a timely basis, “we” reserve the right to place the “product/service” on hold.

2.5 All bookings must be made directly with the coach or via the website

 

3. Refund and Cancellation Policy

3.1 Cancellations of bookings are accepted up to 24 hours in advance, and

substitute sessions may be booked (subject to availability) before the end of

the “product/service” term or month (if the “product/service” is paid on a monthly basis).

3.2 Cancellation of monthly ongoing “product/service” must give 28 days notice and in a written format.  Any cancellation made after the given

time of the month will mean that the following months payment will still be charged to“You”.

3.3 Cancellations within 24 hours of the sessions are forfeited.

No refunds will be offered.

3.4 Cancellations must be made by text message or telephone call to

Wendy mobile number 07970 964 622 or  email emailwendyarthan@restoremovementcoach.com

Refunds are payable in the following circumstances: -

An undeniably unavoidable circumstance prevents you from taking part in

or completing your programme  "product/service" (determined on a case

by case basis by the "us").

Written evidence to support this may be requested.

We are notified of your circumstances before the commencement of the

“product/service”

“product/service” credits must be used within 30 days or will otherwise be forfeited.

Refunds are not payable in the following circumstances: -

• You have changed your mind. (Please see the cancellation "policy" if this

happens).

• Refunds are not payable for sessions which have taken place

• You don’t complete your “product/service”.

• You have booked a group session and are not at the agreed location to

receive the session at the appointed time.

An appointment needs to be cancelled by the “us” due to severe external

conditions. An alternative appointment will be offered for a future

appointment or an additional class will be added to your next month’s allowance of classes.

 

4. Hours and Weeks of Memberships

4.1 Because we believe in having balance in our lives, and recommend the

same to our clients “you”. We operate for 46 of the 52 weeks of the year for

live sessions and these will be arranged accordingly. These 46 weeks start

afresh following the public holidays in January.

4.2 Participants, “you” are asked to arrive timely for sessions. You agree to

arrive at least 5 minutes before your scheduled session time to ensure a

smooth change over and/or you are ready to begin on time.

 

5. Personal Property where applicable

5.1 Personal property brought to sessions are done so at the “your” own risk

and the “we” do not accept liability for any loss or damage whatsoever to

such items. For security reasons participants are advised to leave valuable

items at home, and to keep personal belongings with them at all times.

 

6. Changes to Programme “product”

6.1 Because we believe in constant improvement, you agree that the form

and nature of the “product/service” may change from time to time without prior notice to you.

 

Conclusion

“We” have made every effort to accurately represent the Programme/

Membership (“product/service”) and their potential.  Each individual’s

results depend on many factors, including their individual considerations

from the outset, “their” dedication, desire, and motivation. By accepting

these terms and conditions you acknowledge and agree to all of the

above.

 

No Transfer Of Intellectual Property

“Our” programmes (“product/services “) is copyrighted and original

materials have been provided to  “you” for ‘Your” individual use only and a single-user license. “You” are not authorised to use any of “our”

intellectual property for “your” business purposes.  All intellectual property, including “our” copyrighted programme and/or course materials, (“products/services”) shall remain the sole property of “ours”. No license

to sell or distribute “our” materials is granted or implied. By purchasing this product, “you”

agree (1)not to infringe any copyright, patent, trademark, trade secret,

or other intellectual property rights, (2) that any confidential information shared by the “us” is confidential and proprietary, and belongs solely and exclusively to the “us”, (3) “you” agree not to disclose such information

to any other person or use it in any other manner other than in discussion

with “us”. Further by purchasing this Programme (“product/service”),

“you” agree that if “you” violates, or displays any likelihood of violating,

any of “these” agreements contained in this paragraph, “we” will be

entitled to injunctive relief to prohibit any such violations and to protect

against the harm of such violations.

 

I hereby agree I have read and understood the Participant Agreement

detailed above and “I” would like to fully participate in this programme/Membership/ (“product/services”)